Privacy Policy

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Submit contact forms or inquiry requests
• Register for assessment services
• Communicate with us via email or phone
• Participate in evaluations or assessments
• Subscribe to our communications

This information may include your name, email address, phone number, professional background, educational qualifications, work experience, and any other details you choose to share with us.

Automatically Collected Information

When you visit our website, we automatically collect certain technical information, including:

• IP address and general location information
• Browser type and version
• Device information and operating system
• Pages visited and time spent on each page
• Referring website or source
• Date and time of access

This information is collected through cookies and similar tracking technologies. Please refer to our Cookie Policy for more details about how we use cookies.

Assessment and Evaluation Data

When you participate in our assessment services, we collect information related to your technical competencies, skills, knowledge levels, evaluation results, and performance metrics. This data is used solely for the purpose of providing accurate evaluation reports and improvement recommendations.

Service Delivery and Communication

We use your personal information to provide our assessment services, respond to your inquiries, schedule evaluations, deliver assessment reports, and communicate important updates about your engagement with Aptivex.

Service Improvement and Analytics

We analyze usage patterns and feedback to improve our website functionality, enhance assessment methodologies, develop new services, and ensure our offerings remain relevant to the needs of energy sector professionals.

Legal Compliance and Protection

We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to protect the rights, property, or safety of Aptivex, our users, or others.

Marketing and Promotional Communications

With your consent, we may send you information about our services, industry insights, assessment opportunities, and other relevant content. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

Data Sharing with Third Parties

We do not sell your personal information. We may share your data with:

• Service providers who assist in website hosting, data analysis, email delivery, and payment processing
• Professional advisors such as lawyers, auditors, and consultants
• Certification bodies or educational institutions when necessary for verification purposes and with your explicit consent
• Law enforcement or regulatory authorities when required by law

All third parties are contractually obligated to protect your information and use it only for the purposes we specify.

Technical Security Measures

• Encryption of data in transit using SSL/TLS protocols
• Secure storage of sensitive information with access controls
• Regular security assessments and vulnerability testing
• Firewalls and intrusion detection systems
• Secure backup procedures and disaster recovery plans

Organizational Security Measures

• Restricted access to personal information on a need-to-know basis
• Employee training on data protection and security practices
• Confidentiality agreements with staff and service providers
• Regular review and update of security policies
• Incident response procedures for potential data breaches

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Assessment records are typically retained for seven years to maintain historical accuracy and support verification requests. When data is no longer needed, we securely delete or anonymize it.

Right to Access

You have the right to request access to the personal information we hold about you. We will provide you with a copy of your data in a commonly used electronic format.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request correction or completion of that information.

Right to Erasure

You may request deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or when you withdraw consent.

Right to Data Portability

You have the right to receive your personal information in a structured, commonly used format and to transmit that data to another organization where technically feasible.

Right to Object

You can object to the processing of your personal information for direct marketing purposes or when processing is based on legitimate interests. We will stop processing unless we have compelling legitimate grounds.

Right to Restrict Processing

In certain circumstances, you may request restriction of processing your personal information, such as when you contest the accuracy of the data or object to processing.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days. We may need to verify your identity before processing your request.